Andy's General Floor Service carpet and rug cleaning helps restore the shine and freshness of carpets and flooring, guaranteeing high-quality cleaning throughout the United States.

For optimal maintenance and hygiene, professional carpet cleaning is generally recommended every 12 to 18 months in typical residential settings with standard usage patterns. However, homes with higher traffic volumes, young children, or multiple pets should consider a cleaning schedule closer to every six months to effectively manage increased soil, dander, and allergen buildup. Regular deep cleaning not only ensures a visibly fresh appearance by extracting trapped contaminants but also prevents the abrasive dirt particles from wearing down the carpet fibers, which is crucial for maximizing the carpet's functional lifespan. This proactive approach to maintenance keeps your warranty valid and the indoor air quality high.

To ensure our technicians can maximize their cleaning efficiency and reach all carpeted areas effectively, we kindly ask clients to perform a few simple preparatory steps before our scheduled arrival time. Please thoroughly vacuum the areas to be cleaned to remove superficial debris, loose hair, and large pieces of dirt, which helps our equipment focus on the deeper, embedded soil. Additionally, we ask that you remove small, fragile items and any valuable breakables from the furniture tops and floor space that is scheduled for deep cleaning. Our team can generally move small furniture pieces like chairs and end tables, but larger, heavier items such as electronics and extensive bookcases should ideally be moved beforehand if possible to guarantee total access for the machinery.

The total drying time for carpets following our hot water extraction process can typically range from four to twelve hours, although this duration is highly dependent on a few key environmental factors within the location. Factors that accelerate drying include maintaining good airflow through open windows or air conditioning, and a relatively low humidity level within the home or business premises after the cleaning process is completed. Our advanced truck-mounted equipment utilizes powerful vacuum suction to extract the maximum amount of moisture from the carpet fibers, significantly reducing the standard drying time compared to older, less efficient machines. We recommend minimizing foot traffic on the carpets until they are completely dry to the touch to prevent immediate re-soiling and potential damage to the fibers.

Yes, the vast majority of our primary cleaning solutions utilized in both carpet and upholstery care are carefully selected to be safe and environmentally friendly, prioritizing the health and well-being of all occupants, including young children and household pets. We predominantly rely on non-toxic, biodegradable, and pH-neutral detergents that effectively break down dirt and grime without leaving behind any harmful or irritating chemical residues that could potentially cause sensitivities. If a specialized, stronger treatment is required for a particularly stubborn stain or odor, we always inform the client beforehand and ensure the area is thoroughly rinsed and neutralized to remove all traces of the stronger product. Our standard process focuses on providing a deep clean using the safest possible green cleaning technology.

While our professional technicians are equipped with advanced stain removal knowledge and specialized chemical agents designed to tackle virtually every common type of stain imaginable, there are a few instances where complete removal cannot be absolutely guaranteed due to the stain's nature or age. Stains caused by permanent dyes, caustic substances like bleach, or very old stains that have chemically bonded with the carpet fibers and permanently altered the color pigmentation may only be reduced rather than fully eliminated through the cleaning process. Our team will always conduct a thorough pre-inspection of the stained areas, clearly assess the likelihood of success, and communicate any anticipated limitations honestly with the client before initiating the deep cleaning process to manage expectations effectively.

The cleaning methodology for delicate area rugs differs fundamentally from that used for wall-to-wall carpets to protect the unique materials and construction methods employed in rug creation. Wall-to-wall carpets are typically cleaned on-site using aggressive, high-heat hot water extraction, which their construction can tolerate, focusing on quick drying and efficiency. Area rugs, especially those with natural fibers or historical value, are often transported to our dedicated facility for a more controlled, multi-step process that may involve careful dusting, full submersion in a specialized wash bath to ensure a thorough rinse, and hanging to dry in a climate-controlled environment, which prevents shrinkage and color bleeding, safeguarding their delicate fibers.

Applying a professional-grade carpet protectant, often referred to by brand names like Scotchgard, immediately following a deep clean offers significant advantages for maintaining the cleanliness and integrity of the carpet fibers over an extended period. This protective barrier works by coating the individual fibers, reducing their porousness and making it much more difficult for spills to penetrate deep into the material, allowing for simpler cleanup of fresh accidents with blotting. Furthermore, this invisible shield helps to resist dry soil adhesion, meaning routine vacuuming becomes substantially more effective at removing dirt particles and maintaining a pristine appearance for a longer duration. It is strongly recommended to preserve the fiber quality and extend the time needed between subsequent professional cleanings.

Regular professional cleaning of upholstered furniture is highly recommended, largely for the same reasons as carpet care, as fabrics actively collect dust, dander, allergens, and accumulated body oils, which can significantly degrade both air quality and the material itself. Unlike hard surfaces, upholstered items act as air filters, trapping contaminants that are then released back into the air every time someone sits on the furniture, making a deep cleaning vital for respiratory health. A thorough cleaning removes the abrasive soil particles that wear down the fabric fibers over time, helping to prevent premature wear and visible degradation, while also revitalizing the color and texture of the upholstery to maintain its fresh appearance and prolong its functional lifespan.